Terms and conditions

  1. Scope of application
    All legal transactions concluded via the online store mona-kollektiv.ch (hereinafter referred to as “online store”) are subject to the General Terms and Conditions (hereinafter referred to as “GTC”). This online shop is managed by Simone Schregenberger (hereinafter referred to as “MONA.kollektiv”). MONA.kollektiv reserves the right to change these terms and conditions at any time. The version valid at the time of the order is decisive. This can be viewed at https://templates.mona-kollektiv.ch/agb.
  2. Offer
    The products and prices in the online store are valid as an offer. The offer is valid as long as the product can be found in the online shop and is in stock.
  3. Products and prices
    MONA.kollektiv is free to set and change prices at any time. When ordering, the price published on the website is decisive. If prices have been published in error, MONA.kollektiv reserves the right to inform the buyer in order to agree a price correction or to cancel the order.
    Prices are quoted in Swiss francs as standard.
  4. Information provided
    MONA.kollektiv endeavors to keep the data published in the online store up to date and correct.
    Information on availability is without guarantee and may change at any time.
  5. Conclusion of contract
    The purchase contract is concluded when the order is sent (online) and accepted by MONA.kollektiv.
    The prerequisite for a valid purchase contract is the complete and truthful completion of the order form provided on the Internet and the acceptance of these General Terms and Conditions.
    MONA.kollektiv confirms receipt of the order with an automatically generated order confirmation by e-mail. This only shows the customer that the order has arrived and that the purchase contract has been concluded under the condition of delivery and the correct price.
  6. Terms of delivery
    Digital products marked as “available” are automatically sent in the form of download links once payment has been received.
    The products can also be downloaded in the user account.
  7. Payment
    The invoice is to be paid in the currency specified therein and immediately upon or after submitting the order.
    Various credit cards, PayPal and Twint are accepted as means of payment in the online store.
  8. Right of withdrawal/cancellation
    Orders for digital products cannot be returned, exchanged or canceled. If problems arise or the ordered product does not meet the expectations, the customer can contact MONA.kollektiv in writing. A bilateral solution is being sought.
  9. Data protection
    MONA.kollektiv only collects personal data that is necessary for the conclusion of the contract.
    These will not be processed further without the separate consent of the buyer.
    The data will only be passed on to third parties if this is necessary for the processing of the order.
    In the case of home delivery, this concerns the logistics partner (e.g. post office, DHL, etc.) and, in the case of payment processing, the credit institution.
    You can find detailed information in the privacy policy.
  10. Place of jurisdiction and applicable law
    The relationship between MONA.kollektiv and the customer is governed exclusively by Swiss law.
    The following exclusive place of jurisdiction applies: St. Gallen.

Version 2 GTC: July 7, 2024