Terms and conditions

  1. scope
    All legal transactions that are concluded via the online shop mona-kollektiv.ch (hereinafter referred to as “online shop”) fall under the general terms and conditions (hereinafter referred to as “GTC”). This online shop is managed by Simone Schregenberger (hereinafter referred to as “MONA.kollektiv”). MONA.kollektiv reserves the right to change these terms and conditions at any time. The version valid at the time of the order is decisive. This can be viewed at https://templates.mona-kollektiv.ch/en/terms-of-service/.
  2. offer
    The products and prices in the online shop are considered an offer. The offer is valid as long as the product can be found in the online shop and is in stock.
  3. products and prices
    MONA.kollektiv can set the prices freely and change them at any time. When ordering, the price published on the website is decisive. If prices have been published in error, MONA.kollektiv reserves the right to inform the buyer in order to agree on a price correction or to cancel the order. Prices are quoted in Swiss francs by default.
  4. Information Provided
    MONA.kollektiv strives to keep the data published in the online shop up to date and correct. Information on availability is without guarantee and may change at any time.
  5. conclusion of contract
    The purchase contract is concluded when the order is sent (online) and accepted by MONA.kollektiv.
    The prerequisite for a valid purchase contract is the complete and truthful completion of the order form provided on the Internet and the acceptance of the present General Terms and Conditions.
    MONA.kollektiv confirms receipt of the order with an automatically generated order confirmation email. This only shows the customer that the order has arrived and that the purchase contract has been concluded under the condition of delivery and the correct price.
  6. Delivery conditions
    Digital products marked as “available” will be automatically sent in the form of download links after payment is received. The products can also be downloaded in the user account.
  7. payment
    The goods invoice is to be paid in the currency specified therein and immediately upon or after sending the order. Various credit cards, PayPal and Twint are accepted as payment methods in the online store.
  8. Right of withdrawal and cancellation
    Orders of digital products cannot be returned, exchanged or cancelled. If problems arise or the ordered product does not meet the expectations, the customer can contact MONA.kollektiv in writing. A bilateral solution is being sought.
  9. privacy
    MONA.kollektiv only collects personal data that is necessary for the conclusion of the contract. These will not be processed further without the separate consent of the buyer.
    The data will only be passed on to third parties if this is necessary for the processing of the order. In the case of home delivery, this applies to the logistics partner (e.g. Post, DHL, etc.) and to the bank for payment processing.
    You can find detailed information in the data protection regulations .
  10. Jurisdiction and Applicable Law
    The relationship between MONA.kollektiv and the Customer shall be governed exclusively by Swiss law. The following exclusive place of jurisdiction applies: St. Gallen.

Version 2 GTC: May 26, 2023